Verifone Central Device Management Introduction

Get started with Device Management, including core areas, workflow, and key first steps.

Manage payment devices across your estate from one place.

Use Device Management to onboard, register, monitor, organize, and update devices. It also supports reporting and access control.

Watch this overview for a quick product tour.

Before you start

Before you begin, confirm that:

• your role includes access to the features you need
• your tenant, hierarchy, or group context is correct
• you know whether you need device setup, rollout management, reporting, or administration

Choose your starting point

Use this quick routing when you need the right first page:

• start with Devices when you need to onboard, register, or manage devices
• start with Dashboard when you need estate status, alerts, or KPIs
• start with Rollouts when you need to deploy software, parameters, or content
• start with Reports when you need audit, device, or custody output
• start with User roles and permissions when you need to confirm access scope

What it helps you do

Use Device Management to:

• onboard and register devices
• monitor health, lifecycle, and alerts
• organize devices by tenant, hierarchy, and group
• schedule software, parameter, and content rollouts
• track assets through their lifecycle
• generate operational and audit reports
• control user access by role

Core areas

Choose the area that matches your task:

• Devices — add, register, search, and manage devices
• Asset tracking — track device movement and lifecycle status
• Tenants — manage customer or organizational boundaries
• Rollouts — distribute software, parameters, and content
• Reports — review audit, operational, and device data
• User roles and permissions — understand role-based access

Typical workflow

Most teams use Device Management in this order:

1. Add devices to the estate.
2. Register devices when they first connect.
3. Organize devices by tenant, hierarchy, or group.
4. Monitor health, alerts, and lifecycle status.
5. Roll out software, parameters, or content.
6. Review reports and audit data.

Common first tasks

Use these pages for common first actions:

• Onboard a Device — choose how a device enters the estate
• Registering the device — understand first contact with the server
• Active lifecycle and key indicators — review device health, history, and custody progress
• Monitor estate-wide rollouts — review rollout progress across the estate
• Chain of Custody report — review shipped device custody data

Verify where to go next

After you review this page, confirm that:

• you know which product area matches your task
• you know whether the next step is device work, rollout work, reporting, or administration
• you can open the right section without guessing

Result

Start with Devices, Dashboard, or User roles and permissions, based on your task.

Next steps

• Dashboard — review estate status and alerts
• Devices — start the main device workflow
• Rollouts — deploy changes across devices
• Reports — open reporting workflows