> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-device-management/verifone-central.md).

# Verifone Central

- [Verifone Central Device Management Introduction](https://docs.verifone.com/verifone-central-device-management/verifone-central/verifone-central-device-management-introduction.md): Get started with Device Management, including core areas, workflow, and key first steps.
- [User roles and permissions](https://docs.verifone.com/verifone-central-device-management/verifone-central/user-roles-and-permissions.md)
- [Devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices.md)
- [Onboard a Device](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/onboard-a-device.md)
- [Registering the device](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/registering-the-device.md): Let a device create its record automatically on first contact.
- [Device heartbeats](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/registering-the-device/device-heartbeats.md): Understand how devices check in and how the server responds.
- [Device life cycle](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/registering-the-device/device-life-cycle.md): Understand device status states and what each state means.
- [Sign in](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/sign-in.md)
- [Dashboard](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/dashboard.md)
- [View devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/view-devices.md): Search, review, and manage device records from one list.
- [Device details](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/view-devices/device-details.md): Review one device record, verify its current state, and run device-level actions.
- [Active lifecycle and key indicators](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/active-lifecycle-and-key-indicators.md): Review one device's custody progress, health signals, history, and job activity.
- [Add devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/add-devices.md): Choose the right pre-registration device creation flow and verify the result.
- [Add a single device](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/add-devices/add-a-single-device.md): Create one device record manually before the device contacts the server.
- [Bulk import devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/add-devices/bulk-import-devices.md): Upload a CSV or XML file to create many device records at once.
- [Manage hierarchies and groups](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups.md): Choose the right structure for device ownership, access, and working sets.
- [Hierarchies](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/hierarchies.md): Review the hierarchy tree, select a node, and start the right node action.
- [Configure hierarchies](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/configure-hierarchies.md): Select a hierarchy node and move to the exact action you need.
- [Add a child hierarchy](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/add-a-child-hierarchy.md): Add a new hierarchy node under an existing parent.
- [Add a root hierarchy](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/add-a-root-hierarchy.md): Add a new hierarchy at the top level of the organization tree.
- [Edit a hierarchy](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/edit-a-hierarchy.md): Update the details of an existing hierarchy node.
- [Delete a hierarchy](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/delete-a-hierarchy.md): Remove a hierarchy node after you confirm the impact on the tree.
- [Hierarchy - user management](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/hierarchy-user-management.md): Review, reuse, and remove user assignments for a selected hierarchy node.
- [Manage groups](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/manage-hierarchies-and-groups/manage-groups.md): Create, update, and remove flexible device groups for operational work.
- [Alerts and notifications](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/alerts-and-notifications.md): Monitor urgent device events, import processing updates, and follow-up actions.
- [Alerts](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/alerts-and-notifications/alerts.md): Review urgent device and server alerts, then continue to the right follow-up action.
- [Notifications](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/alerts-and-notifications/notifications.md): Review import processing updates and decide the next follow-up action.
- [Alert administration](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/alerts-and-notifications/alert-administration.md): Manage alert subscriptions and control how alert rules behave.
- [Event Notifications](https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/event-notifications.md): Subscribe to device events through email or webhook delivery.
- [Tenants](https://docs.verifone.com/verifone-central-device-management/verifone-central/tenants.md)
- [Add a tenant](https://docs.verifone.com/verifone-central-device-management/verifone-central/tenants/add-a-tenant.md): Create a new tenant record and verify it appears in the correct customer context.
- [Edit a tenant](https://docs.verifone.com/verifone-central-device-management/verifone-central/tenants/edit-a-tenant.md): Update tenant details and confirm the changes saved in the correct scope.
- [Delete a tenant](https://docs.verifone.com/verifone-central-device-management/verifone-central/tenants/delete-a-tenant.md): Remove a tenant after you confirm the tenant is no longer needed.
- [View a tenant](https://docs.verifone.com/verifone-central-device-management/verifone-central/tenants/view-a-tenant.md): Review tenant records and open the right tenant for follow-up actions.
- [Rollouts](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts.md)
- [Managing rollouts](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/managing-rollouts.md)
- [Software management](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/software-management.md)
- [Parameter management](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/parameter-management.md)
- [To view/edit basic/advanced parameters for a single device](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/parameter-management/to-view-edit-basic-advanced-parameters-for-a-single-device.md): Review or edit basic and advanced parameters on one device record.
- [Edit parameters for batch devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/parameter-management/edit-parameters-for-batch-devices.md): Review or update parameters before you schedule a batch rollout.
- [Add/delete parameters](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/parameter-management/add-delete-parameters.md): Add or remove parameter entries and instances for one device.
- [Content management](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/content-management.md)
- [Content rollout for batch devices](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/content-management/content-rollout-for-batch-devices.md): Schedule a content rollout for multiple devices in one batch.
- [Content rollout for single device](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/content-management/content-rollout-for-single-device.md): Schedule a content rollout for one device.
- [Manage rollouts](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/manage-rollouts.md): Move from rollout readiness to scheduling and monitoring without missing key checks.
- [Prerequisites](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/manage-rollouts/prerequisites.md)
- [User privileges](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/manage-rollouts/user-privileges.md): Check which roles can create, edit, monitor, or cancel rollout work.
- [Schedule rollouts](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/schedule-rollouts.md): Choose the right rollout task and schedule downloads and installs.
- [Create a batch rollout](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/schedule-rollouts/create-a-batch-rollout.md): Create a rollout for multiple devices and schedule the download and install window.
- [Create a new batch for rollout](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/schedule-rollouts/create-a-new-batch-for-rollout.md): Add another batch to an existing rollout.
- [Modify existing rollout](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/schedule-rollouts/modify-existing-rollout.md): Edit a rollout saved for later or cancel a rollout job in progress.
- [Create rollout for a single device](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/schedule-rollouts/create-rollout-for-a-single-device.md): Create and schedule a rollout for one device.
- [Monitor estate-wide rollouts](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/monitor-estate-wide-rollouts.md): Review rollout status and batch progress across the estate.
- [Rollout dashboard KPIs](https://docs.verifone.com/verifone-central-device-management/verifone-central/rollouts/monitor-estate-wide-rollouts/rollout-dashboard-kpis.md): Interpret rollout dashboard counts and success indicators.
- [Reports](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports.md): Choose the right report to review audit activity, device data, or chain of custody records.
- [Audit log](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/audit-log.md): Filter and review chronological activity records in Device Management.
- [Device management](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/device-management.md): Open chain of custody and device report pages from one report hub.
- [Chain of Custody report](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/device-management/chain-of-custody-report.md): Review custody history, filter results, and run export or import actions.
- [Export Chain of Custody report](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/device-management/chain-of-custody-report/export-chain-of-custody-report.md): Export the current chain of custody report view as a CSV file.
- [Import Chain of Custody report data](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/device-management/chain-of-custody-report/import-chain-of-custody-report-data.md): Upload a prepared template file to bulk update chain of custody values.
- [Device report](https://docs.verifone.com/verifone-central-device-management/verifone-central/reports/device-management/device-report.md): Review device-level report output and export it as a CSV file.
- [Asset tracking](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking.md): Track devices through shipment, custody, inspection, and deployment.
- [Chain of custody](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/chain-of-custody.md): Understand how devices move through shipment, custody handoffs, inspections, and deployment.
- [View device status in Chain of Custody](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody.md): Search shipped device records and review their current custody status.
- [Import Chain of Custody device details](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/import-chain-of-custody-device-details.md): Upload a prepared template file to bulk update chain of custody values.
- [Export Chain of Custody details](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/export-chain-of-custody-details.md): Export the current Chain of Custody view as a CSV file.
- [Updating the File Chain of Custody](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/updating-the-file-chain-of-custody.md): Record a custody handoff, status update, inspection result, or incident for one device.
- [Configure locations](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/configure-locations.md): Create, edit, import, and export the location records used in chain of custody.
- [Import locations](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/configure-locations/import-locations.md): Upload a CSV file to create or merge location records in bulk.
- [Export locations report](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/configure-locations/export-locations-report.md): Export the current location list as a CSV file.
- [Edit a location](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/configure-locations/edit-a-location.md): Update an existing location record used in chain of custody workflows.
- [Add a location](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/configure-locations/add-a-location.md): Create a new location record for chain of custody workflows.
- [Active Lifecycle](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/active-lifecycle.md): Review one device's progress through the asset tracking stages.


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