View device status in Chain of Custody

Review device shipment and custody status in Chain of Custody.

Open Chain of Custody

1. Go to Device Management → Reports → Chain of Custody.

2. Review the shipped device list.

3. Use the available search criteria to find a specific device or shipment record.

The Chain of Custody screen shows custody details for devices shipped from the Verifone store.

What you can review

Use this page to review:

• the current status of a shipped device

• the current custody or location record

• the shipment and handoff progress for a device

When to use this page

Use this view when you need to:

• confirm where a device is in the custody flow

• search for a specific shipped device

• identify records that need import, export, or file updates

Result

You can verify a device record before you update or export Chain of Custody data.

Related tasks

• Import Chain of Custody device details

• Export Chain of Custody details

• Updating the File Chain of Custody