> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody.md).

# View device status in Chain of Custody

Use **View device status in Chain of Custody** to review shipment and custody status for one device or a filtered record set.

### Before you start

Confirm that you know:

* the device **Serial Number**, shipment record, or other search criteria
* whether you need one device record or a broader filtered list
* whether the next action is review, export, import, or file update

### Open Chain of Custody

{% stepper %}
{% step %}

### 1. Open the report

Go to **Device Management** → **Reports** → **Chain of Custody**.
{% endstep %}

{% step %}

### 2. Review the current list

Confirm that the visible records match the shipment or custody scope you expect.
{% endstep %}

{% step %}

### 3. Search or filter the records

Use the available search criteria to find a specific device, shipment, or custody record.
{% endstep %}
{% endstepper %}

The **Chain of Custody** screen shows custody details for devices shipped from the Verifone store.

<div data-with-frame="true"><figure><img src="/files/ne3wPnPFfmM2hBiJHZfw" alt=""><figcaption></figcaption></figure></div>

### What to review

Use this page to review:

* the current status of a shipped device
* the current custody or location record
* the shipment and handoff progress for a device
* whether the record needs an update, export, or bulk merge action

### When to use this page

Use this view when you need to:

* confirm where a device is in the custody flow
* search for a specific shipped device
* identify records that need import, export, or file updates

### Choose the next action

After you find the right record:

* use [Updating the File Chain of Custody](/verifone-central-device-management/verifone-central/asset-tracking/updating-the-file-chain-of-custody.md) to record a status change, location change, inspection, or incident
* use [Import Chain of Custody device details](/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/import-chain-of-custody-device-details.md) when many records need a prepared bulk update
* use [Export Chain of Custody details](/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/export-chain-of-custody-details.md) when you need the current filtered view as a file

### Verify the result

After you review the report, confirm that:

* the visible record matches the expected device or shipment
* the current status, custodian, and location explain the device's position in the workflow
* the next custody action is now clear

### Result

You can verify a device record before you update or export Chain of Custody data.

### Next steps

* [Import Chain of Custody device details](/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/import-chain-of-custody-device-details.md) — bulk update prepared custody records
* [Export Chain of Custody details](/verifone-central-device-management/verifone-central/asset-tracking/view-device-status-in-chain-of-custody/export-chain-of-custody-details.md) — export the current report scope
* [Updating the File Chain of Custody](/verifone-central-device-management/verifone-central/asset-tracking/updating-the-file-chain-of-custody.md) — update one device's custody details


---

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