Bulk import devices

Upload a CSV or XML file to create many device records at once.

Use bulk import to add many device records from one file.

When to use this flow

Use bulk import when:

• you need to add many devices at once
• the device records must exist before first contact
• your device data is already prepared in a supported file

If you only need to add one device, use Add a single device.

Use bulk import for the right cases

Bulk import works best when:

• the same creation workflow applies to many devices
• the device data already exists in a reviewed source file
• you can validate the file before upload

Before you start

Confirm that:

• your role allows bulk device creation
• your file is in CSV or XML format
• the file contains the device details required by your import flow
• the target placement data is ready for all devices in the file
• you are ready to review the import results after submission

File readiness checks

Before you upload, confirm that the file:

• uses CSV or XML
• includes only the devices for this import
• contains consistent values across all records
• does not include known duplicates
• is the final reviewed version

What to prepare

Before you upload the file, confirm that:

• the device identifiers are complete
• the device data matches the import flow you plan to use
• the file only includes devices you want to create in this import
• the file does not include devices that already exist
• the hierarchy and reference set values are ready for the imported records

Prepare a sample validation plan before you import:

• choose a few devices to review after import
• know the expected record count
• know where the imported devices should appear

Validate the import file

Review the file before upload:

• confirm the file type is CSV or XML
• confirm each record has the required device details
• confirm device identifiers are unique within the file
• confirm the data is formatted consistently across all rows or records
• confirm the device count matches what you expect to import

Import only the devices you want to create now. Incorrect or duplicate records can slow cleanup after the import finishes.

Understand what success looks like

A successful import means:

• the expected number of records are created
• rejected rows are understood and limited
• sample devices appear with the correct identifiers and placement

Import the file

1

1. Open the bulk import flow

Go to Verifone Central → Device Management → Devices → Add Devices.

Open the bulk import option.

Select Bulk Import Devices.

2

2. Upload the import file

Upload the CSV or XML file.

Use the final reviewed file version. Avoid editing it again after validation.

3

3. Review the import details

Review the import details before you continue.

Check that the file and device count match what you expect.

If anything looks wrong, stop here and correct the source file before submission.

4

4. Submit the import

Continue to submit the import.

5

5. Confirm the outcome

After submission, review the import completion status and confirm that:

• the expected number of records were created
• failed or rejected records are understood
• the new devices appear in the expected hierarchy or context

If the import does not complete

Check these first:

• the file format is CSV or XML
• the file contains the required device details
• the file does not include invalid or duplicate device identifiers
• the import result in Notifications shows which action is needed

Review the notification result before you retry the import. Fix the source file first, then submit again.

Common outcomes

Use these checks to narrow the issue:

• Only some devices were created — compare the import result with the source file and isolate rejected records
• No devices were created — review the file format, required values, and submission details
• Imported devices appear in the wrong place — review the placement values included in the file
• The records exist but devices do not connect later — continue to Registering the device and Device heartbeats

Verify the result

After the import completes, confirm that:

• the expected number of device records now exist
• key identifiers are correct on sample records
• placement values are correct on sample records
• the import notifications do not show unresolved failures

Result

The file is processed and valid device records are added in bulk with their intended device data.

Next steps

• Notifications — confirm import completion
• View devices — review imported records
• Device details — inspect a sample imported record
• Registering the device — review first-time registration