# Dashboard

The **Dashboard** is the home screen displayed when you log on to **Verifone Central - Device Management** for KPIs and a graphical representation of some of the KPIs. This screen represents the key information in the form of KPIs and charts. It is classified into KPIs and devices under **Dashboard** and **Devices** tabs respectively. The **Dashboard** tab contains the KPIs and charts, and the **Devices** tab lists the devices under an estate.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture2_6.png" alt=""></div>

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture3_2.png" alt=""></div>

Click the bell icon to view the Alerts and Notification list. Refer to Alerts and Notifications section for more details.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture10_3.png" alt=""></div>

Click the three dots to Switch Customer.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture11_1.png" alt=""></div>

Select the **Customer** from the list box and click **Submit**.

**Key Performance Indicators**

<div data-with-frame="true"><figure><img src="/files/ldVuEobc96T9SbYrIWMd" alt=""><figcaption></figcaption></figure></div>

<table data-header-hidden><thead><tr><th width="295.25" valign="top"></th><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>Total Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture13_3.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p>The <strong>Total Devices</strong> is the number of Active and Inactive devices boarded on <strong>Device Management</strong> in the respective estate excluding Pending registration and deleted devices.</p><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>To view/hide the details for the current item, click Expand/Collapse button. For more details on each KPI, click on the number.</p></div><p>Follow the option sequence below to view the list of Total Devices along with the details.</p><p> </p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong> > <strong>Total Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture14_3.png" alt=""></p><p>Click <strong>Device ID</strong> and <strong>Serial number</strong>.</p></td></tr><tr><td valign="top"><p><strong>High Alerts</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture15_3.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>High Alerts</strong> is the total number of high alerts generated for the devices.</p><p> </p><p>Follow the option sequence below to view the list of devices that have high-alert notifications.</p><p> </p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong> > <strong>High Alerts</strong></p><div><figure><img src="/files/XP1Uk98bV8tFmWIkncuv" alt=""><figcaption></figcaption></figure></div></td></tr><tr><td valign="top"><p><strong>Active Rollouts</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture17_2.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>Active Rollouts</strong> is the total number of active rollouts for the listed devices.</p><p> </p><p>Follow the option sequence below to view the list of devices that are scheduled for Rollouts.</p><p> </p><p><strong>Verifone Central</strong>> <strong>Device Management</strong> -> <strong>Dashboard</strong> > <strong>Active Rollouts</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture18_1.png" alt="" height="221" width="624"></p></td></tr><tr><td valign="top"><p><strong>Low Memory Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture19_3.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>Low Memory Devices</strong> is the total number of devices that are having low memory.</p><p> </p><p>Follow the option sequence below to view the list of devices that have low memory. The devices with pending registration status and deleted devices are not considered.</p><p> </p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong>> <strong>Low Memory Devices</strong></p></td></tr><tr><td valign="top"><p><strong>Low Battery Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture20_2.png" alt="&#x22; &#x22;" height="170" width="190"></p></td><td valign="top"><p><strong>Low Battery Devices</strong> is the total number of devices that are having low memory.</p><p>Follow the option sequence below to view the list of devices that have a low battery charge.</p><p></p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong> > <strong>Low Battery Devices</strong></p></td></tr><tr><td valign="top"><p><strong>SW Out of Sync Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture21_1.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>SW Out of Sync Devices</strong> is the total number of devices not having the latest version of the application.</p><p>Follow the option sequence below to view the list of devices that do not have the latest version of the application.</p><p></p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong> > <strong>SW Out of Sync Devices</strong></p></td></tr><tr><td valign="top"><p><strong>Card Reader Failures</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture22_2.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>Card Reader Failures</strong> is the number of times the device has failed to read the card.</p><p>Follow the option sequence below to view the list of devices that failed to read the card.</p><p></p><p><strong>Verifone Central</strong> > <strong>Device Management</strong> > <strong>Dashboard</strong> > <strong>Card Reader Failures</strong></p></td></tr></tbody></table>

**Graphical Representation**

<table data-header-hidden><thead><tr><th valign="top">Graphical Representation</th><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>Open Alerts</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture23_2.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p>Alerting is the capability of a monitoring system to detect and notify operators about meaningful events.</p><p></p><p><strong>Open Alerts</strong> is the computation of the total number of high, medium, and low alerts captured for the last 7 days.</p><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>To view a particular alert, strike all the legend alerts except the one that you want to view.</p></div></td></tr><tr><td valign="top"><p><strong>Rollouts</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture24_2.png" alt="&#x22; &#x22;"></p></td><td valign="top"><p><strong>Rollouts</strong> is the computation of the total number of Success, In Progress, Failed, and Not Started Rollouts captured for the last 7 days.</p><div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>To view a particular status type of Rollout, strike all the legend Rollouts except the one that you want to view.</p></div></td></tr><tr><td valign="top"><p><strong>Swapped Devices</strong></p><p><img src="https://verifone.cloud/sites/default/files/inline-images/Picture25_2.png" alt="&#x22; &#x22;"></p></td><td valign="top"><strong>Swapped Devices</strong> is the total number of devices that are swapped in the last 7 days. This includes Success Swap and Rejected Swap.</td></tr></tbody></table>

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