# Device details

The **Device Details** is a significant feature that provides substantial data required to manage the device. It displays complete information about the device including the device's health status and options to perform administrative tasks.

**To view Device Details:**

Go to **Verifone Central - Device Management** -> **Device Management** > **Devices** > **Device Details. Device Details** screen is displayed.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture50_1.png" alt=""></div>

<table data-header-hidden><thead><tr><th width="238" valign="top"></th><th width="242" valign="top"></th><th width="153" valign="top"></th><th valign="top"></th></tr></thead><tbody><tr><td valign="top"><p><strong>Device Details</strong></p><p></p><ul><li>Model</li><li>Serial # / Device</li><li>Device Status - indicates the status of the device. See <strong>Device Status</strong> section for more details.</li><li>Automation Enabled - indicates if the download automation is enabled for this device.</li><li>Swap Enabled</li><li>VeriShield Encryption</li><li>Last Device Profile - [<strong>TBD</strong>]</li><li>Last Diagnostic Profile- [<strong>TBD</strong>]</li><li>Last Heartbeat- [<strong>TBD</strong>]</li></ul></td><td valign="top"><p><strong>Organization/Location</strong></p><p> </p><ul><li>Hierarchy - Automation root hierarchy <strong>[TBD]</strong> </li><li>Time zone - time zone configured on the device.</li><li>Location Name - deployment location of the device.</li><li>Site ID</li><li>Location Type - indicates the type of the location such as Warehouse, Reseller, and 3rd Party Service Provider.</li><li>Location Status - indicates the status of the location as active or inactive. </li><li>Location Address - indicates the address of the warehouse. </li></ul></td><td valign="top"><p><strong>Software</strong> </p><p></p><ul><li>Reference set - indicates the assigned reference set.</li><li>OS Name</li><li>Android version.</li><li>ADK - ADK version. </li><li>Agent - Agent version.</li></ul></td><td valign="top"><p><strong>Care</strong> </p><p></p><ul><li>Model Status </li><li>Health Status</li><li>Software Status</li></ul></td></tr></tbody></table>

See **Device Status** for more details on Pending Registration.&#x20;

## **Actions** <a href="#actions" id="actions"></a>

**Device Details** screen allows you to perform the following user tasks under Actions:

1. Clone device
2. Delete a device
3. Move
4. Move to estate owner pool
5. Enable swap
6. Enable Automation
7. Generate report
8. Schedule Diagnostics
9. Download Schedule
10. Status
11. Edit Serial Number / Device Id

Go to **Device Details > Options. Options** list box is displayed.

<div data-with-frame="true"><figure><img src="/files/32S2eqk10ebi0K6XyBtO" alt=""><figcaption></figcaption></figure></div>

* Clone – Refer to the **Actions - > Clone** section for more details.
* Delete - Refer to the **Actions -> Delete** section for more details.
* Move - Refer to the **Actions -> Move** section for more details.
* Move To Estate Owner Pool - Refer to the **Actions -> Move to Estate Owner Pool** section for more details.
* Enable Swap
* Enable Automation - Refer to the **Actions -> Enable for Download Automation** section for more details.
* Generate Report
* Schedule Diagnostics
* Download Schedule
* Status - Refer to the **Actions -> Status** section for more details.
* Edit Serial Number/Device Id

## Schedule Diagnostics <a href="#schedule-diagnostics" id="schedule-diagnostics"></a>

The **Schedule Diagnostics** feature provides an option to schedule the selected diagnostics.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/new1.png" alt=""></div>

Select the required options and click **Submit** to schedule the diagnostics actions.

<div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/new2.png" alt=""><figcaption></figcaption></figure></div>

A confirmation message is displayed. Click **Ok** to continue.

## **Edit Serial Number/Device Id** <a href="#edit-serial-number__002fdevice-id" id="edit-serial-number__002fdevice-id"></a>

The **Device Details** feature provides substantial data required to manage the device. It displays complete information about the device. **Device Details** feature provides an edit option where the user will be able to edit the Serial number and the Device Id of the device.

Follow the option sequence below to edit the Serial Number/Device Id.

**Verifone Central** > **Device Management** > **View Devices** > **Device Profile** > **Actions** > **Edit Serial Number/ Device ID**

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture52_0.png" alt=""></div>

Click **Edit Serial Number/Device Id**. **Edit Serial Number/Device Id** screen is displayed.

<div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/Picture53_0.png" alt=""><figcaption></figcaption></figure></div>

Enter the **Serial Number** and the **Device Id** and click **Save**.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/Picture54_0.png" alt=""></div>

An error message is displayed when the user enters an existing serial number.

<div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/Picture55_0.png" alt=""><figcaption></figcaption></figure></div>

An error message is displayed when the user assigns an existing Device ID to the new Device ID.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.verifone.com/verifone-central-device-management/verifone-central/devices/view-devices/device-details.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.