Chain of Custody report

Review custody history, filter results, and run export or import actions.

Use Chain of Custody report to review custody history for tracked devices.

Use it when you need to:

• review location and custodian history
• search for specific custody records
• export custody data
• bulk update custody values with an import file

Before you start

Confirm that you know:

• which devices or custody records you need to review
• whether you need to export data or upload a merge file
• whether the expected result is a review task or a bulk update task

Open the report

1

1. Open the report

Go to Verifone Central → Device Management → Reports → Chain of Custody.

2

2. Review the records

Scan the visible custody list and confirm you are on the correct report.

3

3. Narrow the result set

Use the available filters to focus on the custody records you need.

Use this report to

• view shipped device records
• search for specific devices
• export report data
• import merged updates

What the report shows

Common output fields include:

• event date
• serial number
• tamper evident label serial number
• role
• custodian
• location
• address
• status

Use these fields to trace where the device moved and who last handled it.

Verify the result

After you review or filter the report, confirm that:

• the visible records match the devices or custody events you expected
• the result set is narrow enough before export
• the report is the correct source before you prepare an import update

Related tasks

• Export Chain of Custody report — download the visible report data
• Import Chain of Custody report data — upload a template file to merge updates