# User roles and permissions

### User roles and permissions <a href="#user-roles-and-permissions__000a" id="user-roles-and-permissions__000a"></a>

| Module / Menu                                        | Component and features                                                                                                                                                                         | Permissions                                                                                                                                                                                                                                                                                                         | Estate Owner Admin | Reseller Manager | Merchant Admin | Merchant Supervisor | Merchant User |
| ---------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------ | ---------------- | -------------- | ------------------- | ------------- |
| Estate Management > Home screen                      | <ul><li>Rollout</li><li>Alerts</li><li>Active / New Devices</li></ul>                                                                                                                          | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > All Devices menu > Notifications | <ul><li>Notifications</li><li>Alerts</li><li>Export</li></ul>                                                                                                                                  | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Dashboard > KPIs                 | <ul><li>Total Devices</li><li>High Alerts</li><li>Active Rollouts</li><li>Low Memory Devices</li><li>Low Battery Devices</li><li>SW Out of Sync Devices</li><li>Card Reader Failures</li></ul> | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Dashboard > Charts               | <ul><li>Open Alerts</li><li>Rollouts</li><li>Swapped Devices</li><li>Health</li></ul>                                                                                                          | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Device Search                    |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Device Search                    | Actions > Configure                                                                                                                                                                            | <ul><li>Add Device</li><li>Clone Device</li><li>Delete Device</li><li>Move Device</li><li>Move to Estate Owner Pool</li><li>Assign to Group</li></ul>                                                                                                                                                               | Yes                | Yes              | No             | No                  | No            |
|                                                      | Actions > Status                                                                                                                                                                               | Change Status                                                                                                                                                                                                                                                                                                       | Yes                | Yes              | No             | No                  | No            |
|                                                      | Actions > Export                                                                                                                                                                               | <p></p><ul><li>Export Devices</li><li>Export Device Metadata</li><li>Export VRK Certificate</li></ul>                                                                                                                                                                                                               | Yes                | Yes              | Yes            | Yes                 | No            |
|                                                      | Actions > Automation                                                                                                                                                                           | <p>Enable</p><p>Disable</p>                                                                                                                                                                                                                                                                                         | Yes                | Yes              | No             | No                  | No            |
|                                                      | Actions > Software assignment                                                                                                                                                                  | Assign software                                                                                                                                                                                                                                                                                                     | Yes                | Yes              | No             | No                  | No            |
| Device Details                                       |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Device Details                                       | Actions                                                                                                                                                                                        | <ul><li>Clone Device</li><li>Delete Device</li><li>Move Device</li><li>Move to Estate Owner Pool</li><li>Automation</li><li>Set Log Level</li><li><p>Download Schedule</p><ul><li>Software and Parameters</li><li>Content</li><li>Diagnostics</li></ul></li><li>Software assignment</li><li>Change Status</li></ul> | Yes                | Yes              | No             | No                  | No            |
|                                                      | Actions                                                                                                                                                                                        | <p></p><ul><li>Swap</li><li>Generate Report</li></ul>                                                                                                                                                                                                                                                               | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | File Chain of Custody                                                                                                                                                                          | File Chain of Custod&#x79;**\***                                                                                                                                                                                                                                                                                    | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | Asset Lifecycle                                                                                                                                                                                | Full Tracking Report                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | Key Indicators                                                                                                                                                                                 | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | Profile table                                                                                                                                                                                  | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | Details table                                                                                                                                                                                  | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | History table                                                                                                                                                                                  | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
|                                                      | Jobs table                                                                                                                                                                                     | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Deleted Devices                  |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Deleted Devices                  | Actions                                                                                                                                                                                        | <ul><li>Undelete</li><li>Delete Permanently</li></ul>                                                                                                                                                                                                                                                               | Yes                | Yes              | No             | No                  | No            |
| Estate Management > Rollouts                         |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Estate Management > Rollouts                         | Actions                                                                                                                                                                                        | <ul><li>Create New Rollout</li><li>Create new batch</li><li>Edit batch</li><li>Cancel job</li></ul>                                                                                                                                                                                                                 | Yes                | Yes              | No             | No                  | No            |
| Estate Management > Tenants                          | Actions                                                                                                                                                                                        | <ul><li>View Tenant</li><li>Add Tenant</li><li>Edit Tenant</li><li>Delete Tenant</li><li>Reference Set & Parameter Template</li><li>Content Files</li></ul>                                                                                                                                                         | Yes                | No               | No             | No                  | No            |
| Estate Management > Locations                        | Actions                                                                                                                                                                                        | <ul><li>View Location</li><li>Add Location</li><li>Edit Location</li><li>Delete Location</li></ul>                                                                                                                                                                                                                  | Yes                | No               | No             | No                  | No            |
| Groups                                               |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Groups                                               | Actions                                                                                                                                                                                        | <ul><li>Add</li><li>Edit</li><li>Delete</li><li>Unassign</li></ul>                                                                                                                                                                                                                                                  | Yes                | Yes              | No             | No                  | No            |
|                                                      | Actions                                                                                                                                                                                        | Export                                                                                                                                                                                                                                                                                                              | Yes                | Yes              | Yes            | Yes                 | No            |
| Alerts                                               |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Alerts                                               | Actions                                                                                                                                                                                        | Notes/Close                                                                                                                                                                                                                                                                                                         | Yes                | No               | No             | No                  | No            |
|                                                      | Actions                                                                                                                                                                                        | Export                                                                                                                                                                                                                                                                                                              | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Hierarchies                                          | Actions                                                                                                                                                                                        | Update Hierarchy                                                                                                                                                                                                                                                                                                    | Yes                | Yes              | No             | No                  | No            |
| Manage Alert Configuration                           |                                                                                                                                                                                                | <ul><li>View</li><li>Edit</li></ul>                                                                                                                                                                                                                                                                                 | Yes                | No               | No             | No                  | No            |
| Manage Alert Subscriptions                           |                                                                                                                                                                                                | <ul><li>View</li><li>Edit</li></ul>                                                                                                                                                                                                                                                                                 | Yes                | No               | No             | No                  | No            |
| Estate Management > System Configurations            |                                                                                                                                                                                                | <ul><li>View</li><li>Edit</li></ul>                                                                                                                                                                                                                                                                                 | Yes                | No               | No             | No                  | No            |
| Estate Management > Sponsors                         |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | No               | No             | No                  | No            |
| Estate Management > Sponsors                         | Actions                                                                                                                                                                                        | Add                                                                                                                                                                                                                                                                                                                 | Yes                | No               | No             | No                  | No            |
| Estate Management > Key Handles                      |                                                                                                                                                                                                | <ul><li>View</li><li>Add</li></ul>                                                                                                                                                                                                                                                                                  | Yes                | No               | No             | No                  | No            |
| Software/ Apps > Software Library                    |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | No               | No             | No                  | No            |
| Software/ Apps > Software Library                    | Actions                                                                                                                                                                                        | <ul><li>Add</li><li>Edit</li><li>Delete</li><li>Upload/Download Parameters zip</li><li>Configure Parameters</li><li>Import Parameter Templates</li></ul>                                                                                                                                                            | Yes                | No               | No             | No                  | No            |
| Software/ Apps > Reference Sets                      |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | No               | No             | No                  | No            |
| Software/ Apps > Reference Sets                      | Actions                                                                                                                                                                                        | <ul><li>Add</li><li>Edit</li><li>Delete</li><li>Copy</li><li>Lock</li><li>Unlock</li></ul>                                                                                                                                                                                                                          | Yes                | No               | No             | No                  | No            |
| Reports > Standard Reports                           |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | No               | No             | No                  | No            |
| Reports > Chain of Custody                           |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |
| Reports > Device Asset Tracking                      |                                                                                                                                                                                                | View                                                                                                                                                                                                                                                                                                                | Yes                | Yes              | Yes            | Yes                 | Yes           |

{% hint style="info" %}
**\***&#x54;he **Shipment** checkbox  and **Device Inspection** window are available only for the **Estate Owner Admin** and **Reseller Manager** roles.
{% endhint %}


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