> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-getting-started/verifone-central/account-management/account-security/multi-factor-authentication-mfa.md).

# Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) adds a one-time password (OTP) to your Verifone Central sign-in. It helps protect sensitive data and payment actions.

### Availability

MFA is enabled at the organization level on request. Contact your Verifone representative to enable it.

### Sign in with MFA

Once you enter your login credentials and click the **Sign In** button, you will be directed to the MFA login page.

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2F66DPyil7X1Wkte3blFbl%2FSetup%20and%20configuration%20in%20Verifone%20Central.png?alt=media&amp;token=c607941c-c519-41ea-8a54-ae94755e209c" alt=""><figcaption></figcaption></figure></div>

Choose **email** or **SMS**, then enter the OTP you receive.

1. When selecting multi-factor authentication via email, a **Secure Verification Code** will be sent to your registered email.

   <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2F5Ejnd5hhErH38oK8MAU3%2Fmulti-factor%20authentication%20via%20email.png?alt=media&amp;token=37c10e99-d27c-431d-aaa7-5bd24ee287fe" alt=""><figcaption></figcaption></figure></div>

   * Check your **email** associated with your account, enter the **Secure Verification Code** received and click the **Submit** button.<br>

     <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FFmJP4W1ONjBegAKenZPV%2FSecure%20Verification%20Code.png?alt=media&amp;token=7222c8c1-f744-480e-aace-5a18587fd2d4" alt=""><figcaption></figcaption></figure></div>
   * You will be redirected to the homepage of the Verifone Central portal.<br>

     <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FQKTnx98p3tXekZqDPTeG%2FVerifone%20Central%20portal.png?alt=media&amp;token=256630a9-6ce1-45a2-bb52-d92033e603d6" alt=""><figcaption></figcaption></figure></div>
2. If you select SMS, a **Secure Verification Code** will be sent to your registered mobile phone number.<br>

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>The SMS multi-factor authentication method will be available only if a mobile number is present in the user’s profile.</p></div>

   <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FjGxEqVQ4gfMbkGEl28Yp%2Fmulti-factor%20authentication%20via%20SMS.png?alt=media&amp;token=cba604fc-b5c5-4ec7-b733-52adbe0aba85" alt=""><figcaption></figcaption></figure></div>

   * Check your **mobile phone** associated with your account, enter the **Secure Verification Code** received, and click the **Submit** button.<br>

     <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2F5tYmo3QmmUCb3ArMVroo%2Fmulti-factor%20authentication%20via%20SMS.png?alt=media&amp;token=4087631f-dd9f-4faf-87bd-3f2e3bf4ab5f" alt=""><figcaption></figcaption></figure></div>
   * You will be redirected to the Verifone Central homepage.<br>

     <div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2Fj7zkbTFNJSh2Wfkc6XML%2FSecure%20Verification%20Code%20SMS%202.png?alt=media&amp;token=5fd3d7ee-1630-40ef-980f-f81469db8e61" alt=""><figcaption></figcaption></figure></div>


---

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