# Points of Interaction A Point of Interaction (POI) is a physical point where a customer is interacting with the merchant to initiate payment. By setting up a POI, you will be linking the previously configured Payment Methods in the Payment Provider Contracts to a Point of Interaction. By linking the Payment Methods to a POI, these payment methods will be enabled on the device. {% embed url="" %} Points of Interaction may include: * Point of Sale (POS) * Mobile Device * Kiosk * Unattended * Standalone * Auto Fuel Dispenser * Auto Teller Machine * Electronic Cash Register * InFlight Commerce Terminal * Inter Voice Response * RF Devices * Call Center * Virtual * Ticket ## Availability The Points of Interaction can be viewed/read by all roles except for the **Merchant External Partner**, **Reseller Manager** and **Reseller Representative** roles. For more information, read the [Users and merchants roles](/verifone-central-getting-started/verifone-central/administration-tools/users-and-merchants-roles.md) article. ## Benefits This feature provides the following benefits: * Enables you to view your in-store solutions * Allows you to centralize important information about your terminal such as **Device Type**, **Terminal ID** or the **Payment Provider Contract** it is associated with. ## Accessing points of interaction The Points of Interaction (POI) page lists the points of interaction that are associated with the organizations to which your user has access. To view this page, select **Administration *****>***** Points of Interaction** from the top menu.

You can use the search bar to look for a POI by: * Device Serial Number * Name * Terminal ID You can also filter the search results by: * Organization * Status To view additional details of a specific POI, click its row in the table.

In the detailed POI view, you will find details about your point of interaction, such as the Verifone **Terminal ID**, and **Type** of point of interaction. Based on the type, additional fields can be available, e.g., **Device serial number, Device ID**, etc. for devices of type “Point of Sale”. If any **Payment Provider Contracts** are associated with your POI, they will also be listed on this page. {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.verifone.com/verifone-central-getting-started/verifone-central/administration-tools/points-of-interaction.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.