> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-getting-started/verifone-central/administration-tools/users-and-merchants-roles.md).

# Users and merchants roles

Each user is created with a certain role(s) which will provide a specific set of permissions. Users will always be created in an organization, as this will determine the access scope of the user. If the user is created in a top-level organization, they will have access to all organizations below. In case the user is boarded into a lower-level organization, the scope will be reduced to that specific organization.

{% hint style="info" %}
You can view and search for users in your organization by name or email address on the **Administration** > **Users** tab, depending on your access level. **Merchant admins can also** [**add new users**](/verifone-central-getting-started/verifone-central/administration-tools/users-and-merchants-roles/managing-users.md) on the **Administration** > **Users** tab.
{% endhint %}

## Roles and permissions

***

Below are presented the merchant roles and the permissions levels of merchant users in Verifone Central:

<table data-header-hidden="false" data-header-sticky><thead><tr><th width="264">Role</th><th>Description</th></tr></thead><tbody><tr><td><a href="#merchant-admin">Merchant Admin</a></td><td>This is an administrative role that can onboard new users and update blocking rulesets. It is the Verifone Cloud Services account contact person providing portal access to your employees. An organization may have more than one Merchant Admin.</td></tr><tr><td><a href="#merchant-order-admin">Merchant Order Admin</a></td><td>This role is assigned to users who have permission to create, view, and modify orders with Order Service and Boarding UI. It is complementary to the MERCHANT_ADMIN role, meaning this can be added to a user who also has the MERCHANT ADMIN role.</td></tr><tr><td><a href="#merchant-reviewer">Merchant Reviewer</a></td><td>This role is an external viewing role. It will grant viewing access for all dashboards on the Portal, but restricts the user from performing actions.</td></tr><tr><td><a href="#merchant-supervisor">Merchant Supervisor</a></td><td>This role is assigned to the owner of the organization. This user is able to use all payment tools and perform all payment actions. It has read access for the <em>Transaction</em> dashboard, <em>Organizations</em> list, and <em>Point of Interaction (POI)</em> list.</td></tr><tr><td><a href="#merchant-user">Merchant User</a></td><td>This role and is granted viewing access but restricts the user from performing actions. It is ideal for call center support staff. It has read access for the <em>Transaction</em> dashboard, <em>Organizations</em> list, and <em>POI</em> list.</td></tr><tr><td><a href="#merchant-cashier">Merchant Cashier</a></td><td>This role has access to the payment tools but cannot issue any refund. It has read access for the <em>Transaction</em> dashboard, <em>Organizations</em> list, and <em>POI</em> list.</td></tr><tr><td><a href="#merchant-external-partner">Merchant External Partner</a></td><td>This role is assigned to users who are outside of the of merchant's company/ business, but are still trusted to get access to merchant data (such as transaction data, etc.).</td></tr><tr><td><a href="#provider-white-label-manager">Provider White Label Manager</a></td><td>This role is assigned to users who have acquired the <em>White Label</em> feature. The feature enables users to customize the layout and designs of their <em>Organizations</em> within <em>Verifone Central</em>.</td></tr><tr><td><a href="#reseller-manager">Reseller Manager</a></td><td>An external reseller employee who can create, view, and manage orders at any country level within their reseller group.</td></tr><tr><td><a href="#reseller-representative">Reseller Representative</a></td><td>An external reseller user who can view the portfolio, create, view, and manage orders on behalf of the country the user is in.</td></tr><tr><td><a href="#merchant-unapproved">Merchant Unapproved</a></td><td>This role is a role for users who have self-signed up with Verifone and are awaiting KYC/AML approval.</td></tr></tbody></table>

{% hint style="warning" %}
A user with multiple roles inherits all the rights and permissions of all assigned roles.&#x20;

However, the **Merchant External Partner role will overwrite the rights and permissions of the other assigned roles**.
{% endhint %}

### Merchant Admin

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read · Secure Card Capture · Token Scope</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a>*</td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Create · Read · Disable</td></tr><tr><td><a href="/pages/4ZgU6enxvAYPsHGNDarR">Users</a></td><td>Create · Read · Update · Delete</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update · Create API key</td></tr><tr><td><a href="/pages/7BJlmJJOAgwd1q906L1o">Organization groups</a></td><td>Create · Read · Update</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/i58yXlKHsXUlXirPGEeg">Blocking rulesets</a></td><td>Create · Read · Update · Delete</td></tr><tr><td><a href="/pages/NabeMXNSVDzsP3oNO9oz">Notification Service</a></td><td>Create · Read · Update · Disable</td></tr></tbody></table>

{% hint style="info" %}
**\***&#x46;or Surcharge configuration details and merchant role permissions, check the [Surcharge](/verifone-central-getting-started/verifone-central/administration-tools/payment-provider-contracts/surcharge.md) documentation.
{% endhint %}
{% endtab %}

{% tab title="Payment Tools" %}

<table><thead><tr><th width="216">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/EvKJmmAkCz4Wvd06HlbL">Customer Catalog</a></td><td>Create / edit customer</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/pTlKO1rzCK85x1SgFK25">Product Catalog</a></td><td>Create / edit / delete product</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV · Access Receipts</td></tr><tr><td>Monthly Invoice Summary</td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr><tr><td><a href="/pages/ZcKo5iAm3clyfFzn4lQq">Report Scheduler</a></td><td>View</td></tr><tr><td><a href="/pages/SkQagHkLddxxA5ZxUtI4">Generated Reports</a></td><td>View</td></tr><tr><td><a href="/pages/s69t7AUiSz1b8DbkPzwT">Audit Log</a></td><td>View</td></tr><tr><td>Payout Report</td><td>View</td></tr><tr><td><a href="/pages/ZQZvcDnY7eGVnn5rVNrO">Payments Dashboard</a></td><td>View</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Merchant Order Admin

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read · Secure Card Capture · Token Scope</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a></td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Create · Read · Update · Delete</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Read</td></tr><tr><td><a href="/pages/4ZgU6enxvAYPsHGNDarR">Users</a></td><td>Create · Read</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update</td></tr><tr><td><a href="/pages/NabeMXNSVDzsP3oNO9oz">Notification Service</a></td><td>Create · Read · Update · Disable</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV · Access Receipts</td></tr><tr><td>Monthly Invoice Summary</td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr><tr><td><a href="/pages/ZcKo5iAm3clyfFzn4lQq">Report Scheduler</a></td><td>View</td></tr><tr><td><a href="/pages/SkQagHkLddxxA5ZxUtI4">Generated Reports</a></td><td>View</td></tr><tr><td>Payout Report</td><td>View</td></tr></tbody></table>
{% endtab %}

{% tab title="Boarding" %}

| Action                                                                                           | Permissions            |
| ------------------------------------------------------------------------------------------------ | ---------------------- |
| [Place orders](/verifone-central-getting-started/verifone-central/boarding-services/boarding.md) | Create · Read · Update |
| {% endtab %}                                                                                     |                        |
| {% endtabs %}                                                                                    |                        |

### Merchant Reviewer

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a>*</td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Read</td></tr><tr><td><a href="/pages/4ZgU6enxvAYPsHGNDarR">Users</a></td><td>Read</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/i58yXlKHsXUlXirPGEeg">Blocking rulesets</a></td><td>Read</td></tr></tbody></table>

{% hint style="info" %}
**\***&#x46;or Surcharge configuration details and merchant role permissions, check the [Surcharge](/verifone-central-getting-started/verifone-central/administration-tools/payment-provider-contracts/surcharge.md) documentation.
{% endhint %}
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV</td></tr><tr><td><a href="/pages/6oCq7NwW3gBHDFGWTwjl">Settlements</a></td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Merchant Supervisor

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a>*</td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Create · Read</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update · Create API key</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/i58yXlKHsXUlXirPGEeg">Blocking rulesets</a></td><td>Read</td></tr><tr><td><a href="/pages/NabeMXNSVDzsP3oNO9oz">Notification Service</a></td><td>Create · Read · Update · Disable</td></tr><tr><td><a href="/pages/yE7fhQCJNkBNAm4KYRsS">Checkout Themes</a></td><td>Create · Read · Update · Delete</td></tr></tbody></table>

{% hint style="info" %}
**\***&#x46;or Surcharge configuration details and merchant role permissions, check the [Surcharge](/verifone-central-getting-started/verifone-central/administration-tools/payment-provider-contracts/surcharge.md) documentation.
{% endhint %}
{% endtab %}

{% tab title="Payment Tools" %}

<table><thead><tr><th width="216">Components &#x26; features</th><th width="449.0001220703125">Permissions</th></tr></thead><tbody><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/YtGHrYjFxjoLzjC983bd">Virtual Terminal</a></td><td>Access · View · Create &#x26; Initiate payment / void payment · Capture payment / refund / cancel</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/bCZLRJ99P2z3t8TM1yEb">Pay by Link</a></td><td>Access · View PBL list · Create payment link · Reenable link · Disable link · Customer search bar</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/EvKJmmAkCz4Wvd06HlbL">Customer Catalog</a></td><td>Create / edit customer</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/pTlKO1rzCK85x1SgFK25">Product Catalog</a></td><td>Create / edit / delete product</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV · Refund · Capture · Void · Void Capture · Access Receipts</td></tr><tr><td><a href="/pages/6oCq7NwW3gBHDFGWTwjl">Settlements</a></td><td>View</td></tr><tr><td>Monthly Invoice Summary</td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr><tr><td><a href="/pages/ZcKo5iAm3clyfFzn4lQq">Report Scheduler</a></td><td>View</td></tr><tr><td><a href="/pages/SkQagHkLddxxA5ZxUtI4">Generated Reports</a></td><td>View</td></tr><tr><td>Payout Report</td><td>View</td></tr><tr><td><a href="/pages/ZQZvcDnY7eGVnn5rVNrO">Payments Dashboard</a></td><td>View</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Merchant User

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a>*</td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Read</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/i58yXlKHsXUlXirPGEeg">Blocking rulesets</a></td><td>Read</td></tr></tbody></table>

{% hint style="info" %}
**\***&#x46;or Surcharge configuration details and merchant role permissions, check the [Surcharge](/verifone-central-getting-started/verifone-central/administration-tools/payment-provider-contracts/surcharge.md) documentation.
{% endhint %}
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV</td></tr><tr><td><a href="/pages/6oCq7NwW3gBHDFGWTwjl">Settlements</a></td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View*</td></tr><tr><td><a href="/pages/ZcKo5iAm3clyfFzn4lQq">Report Scheduler</a></td><td>View</td></tr><tr><td><a href="/pages/SkQagHkLddxxA5ZxUtI4">Generated Reports</a></td><td>View</td></tr><tr><td><a href="/pages/ZQZvcDnY7eGVnn5rVNrO">Payments Dashboard</a></td><td>View</td></tr></tbody></table>

{% hint style="info" %}
\*Merchant Users can only access the 3D Secure Authentications of their organization and cannot access the 3D Secure Authentications of their sub-organizations.
{% endhint %}
{% endtab %}
{% endtabs %}

### Merchant Cashier

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update</td></tr><tr><td><a href="/pages/NabeMXNSVDzsP3oNO9oz">Notification Service</a></td><td>Create · Read · Update · Disable</td></tr><tr><td><a href="/pages/yE7fhQCJNkBNAm4KYRsS">Checkout Themes</a></td><td>Create · Read · Update · Delete</td></tr></tbody></table>
{% endtab %}

{% tab title="Payment Tools" %}

<table><thead><tr><th width="216">Components &#x26; features</th><th width="450">Permissions</th></tr></thead><tbody><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/YtGHrYjFxjoLzjC983bd">Virtual Terminal</a></td><td>Access · View · Create &#x26; Initiate payment / void payment</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/bCZLRJ99P2z3t8TM1yEb">Pay by Link</a></td><td>Access · View PBL list · Create payment link · Reenable link · Disable link · Customer search bar </td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/pTlKO1rzCK85x1SgFK25">Product Catalog</a></td><td>Create / edit / delete product</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV · Void · Access Receipts </td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Merchant External Partner

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Provider White Label Manager

{% tabs %}
{% tab title="Administration" %}

#### Merchant Account Configuration & Onboarding

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/M3Az2KWpz91HJsr1RcNX">Organizations</a></td><td>Read</td></tr><tr><td><a href="/pages/bPyZ7V1fLgXFwOyS2Ndk">Payment Provider Contracts</a></td><td>Read</td></tr><tr><td><a href="/pages/MisFr5uk59VpY4cn3Zrg">Points of Interaction</a></td><td>Read</td></tr><tr><td><a href="/pages/VDex05c2jHik4DrI97hN">3D Secure Contracts</a></td><td>Read</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/Na5RP2QyacJBDzq9jgNO">Wallets</a></td><td>Read</td></tr><tr><td><a href="/pages/4ZgU6enxvAYPsHGNDarR">Users</a></td><td>Read · Update · Delete</td></tr><tr><td><a href="/pages/qWrDZ7Hle2f61j9EDpt2">Profile</a></td><td>Self read · Self update</td></tr><tr><td><a href="/spaces/yw34t0Oefjx0nEVMOjo2/pages/i58yXlKHsXUlXirPGEeg">Blocking rulesets</a></td><td>Read</td></tr><tr><td><a href="/pages/NabeMXNSVDzsP3oNO9oz">Notification Service</a></td><td>Create · Read · Update · Disable</td></tr><tr><td><a href="/pages/OWTbOJfTUC0C5MguPLvB">White Label</a></td><td>Manage</td></tr></tbody></table>
{% endtab %}

{% tab title="Reporting & Analytics" %}

<table><thead><tr><th width="250">Components &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/UpqHpP1lAnC1JRjYrUiU">Orders / Transactions Reports</a></td><td>Access · View transaction list · Transaction details: history, actions, details, customer, documents · Export CSV</td></tr><tr><td><a href="/pages/6oCq7NwW3gBHDFGWTwjl">Settlements</a></td><td>View</td></tr><tr><td><a href="/pages/XfDvefU1c4yM6S7XTiAw">3D Secure Authentications</a></td><td>View</td></tr><tr><td><a href="/pages/SkQagHkLddxxA5ZxUtI4">Generated Reports</a></td><td>View</td></tr><tr><td><a href="/pages/ZQZvcDnY7eGVnn5rVNrO">Payments Dashboard</a></td><td>View</td></tr></tbody></table>
{% endtab %}
{% endtabs %}

### Reseller Manager

<table><thead><tr><th width="230">Location in Verifone Central</th><th width="195.0001220703125">Component &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td>Administration</td><td><a href="/pages/4ZgU6enxvAYPsHGNDarR">Users</a></td><td>Create · Read · Update · Disable · Reset password</td></tr><tr><td><a href="/pages/D1fmyjSSXPLhKKfRDt6u">Boarding</a></td><td>Place orders</td><td>Create · Read · Update</td></tr></tbody></table>

### Reseller Representative

<table><thead><tr><th width="230">Location in Verifone Central</th><th width="195.0001220703125">Component &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/D1fmyjSSXPLhKKfRDt6u">Boarding</a></td><td>Place orders</td><td>Create · Read · Update</td></tr></tbody></table>

### Merchant Unapproved

<table><thead><tr><th width="230">Location in Verifone Central</th><th width="195.0001220703125">Component &#x26; features</th><th>Permissions</th></tr></thead><tbody><tr><td><a href="/pages/D1fmyjSSXPLhKKfRDt6u">Boarding</a></td><td>Place orders</td><td>Read</td></tr></tbody></table>


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.verifone.com/verifone-central-getting-started/verifone-central/administration-tools/users-and-merchants-roles.md?ask=<question>&goal=<endgoal>
```

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