# Orders/Transactions Reports

The order and transaction display options provide you with the ability to switch between views, ensuring you can easily find and focus on the information you need, whether it’s a high-level order summary or a detailed transaction list.

* The **Orders view** represents an up-to-date summary of the current state of the order through its lifecycle. Will display all the transaction events related to an order.
* The **Transactions view** displays separately every single transaction available in the system. The focus will be on each financial movement and transaction within the order.

{% hint style="info" %}
Payment actions (such as refunds, captures, or voids) can be performed through both the **Orders** and **Transactions** views.
{% endhint %}

The *Orders / Transactions* reports page in Verifone Central allows you to view and export comprehensive reports built to your needs that you can filter by having multiple options.

{% embed url="<https://vimeo.com/1127706350/c2099a02dc?fe=ci&fl=sv&share=copy>" %}

## Navigating between Order and Transaction View <a href="#navigating-between-order-and-transaction-view" id="navigating-between-order-and-transaction-view"></a>

To switch between views and access the information you need, follow the steps below.

1. Navigate to **Commerce**, under the *Reporting* section, select **Orders / Transactions**.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/1_133.JPG" alt=""></div>
2. Click on the **Orders / Transaction** toggle button to switch the view and select **Apply**.

   <div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/1_198.JPG" alt=""></div>

   <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>For more information on the available filters, check the <a href="/pages/S2cT0udjOyu716uUURQC">Reporting Filters </a>article.</p></div>

### **Orders View**

Each order is represented by a single line that links all the transactions that relate to one instance of a purchase. An order can contain one or more transactions.

<div data-with-frame="true"><img src="https://verifone.cloud/sites/default/files/inline-images/2_139.JPG" alt=""></div>

* The *Type* and *State* columns will reflect the latest update for each order. **For example**, if an order started with an authorization and the most recent update is a void or capture, the *Type* and *State* columns will show VOID or CAPTURE for that order.
* *Related transactions* show how many different types of transactions are linked in the order. When you click on a cell, it will open a view showing only those connected transaction. If you click on a specific transaction ID, it will take you to a page focusing on that transaction, searching for it by its unique ID.<br>

  <div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/3_106.JPG" alt=""><figcaption></figcaption></figure></div>
* Each history event includes a transaction UUID. Clicking on this UUID will redirect you to the transaction page, displaying the result of that specific transaction. The highlighted section of the *History* tab indicates which was the initial order event.<br>

  <div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/4_68.JPG" alt=""><figcaption></figcaption></figure></div>

  <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>For more information on the order tabs (<em>History</em>, <em>Actions</em>, etc.) check the <a href="/pages/VvRnKJNCqYwkssC5oQDE">Reporting Data</a> documentation. For additional information on transaction details, check the <a href="/pages/r8eFUILd1nf74RHCiCtW">Reporting Details</a> article.</p></div>

### **Transactions View**

Displaying every single transaction available in the system, this view will show follow-up transactions (such as Cancel, Capture, Extend, etc.) as separate line items.

<div data-with-frame="true"><figure><img src="/files/bYyyFVUf793zqAJ5Garh" alt=""><figcaption></figcaption></figure></div>

* The *Initial Transaction* column will show the type of transaction that initiated the order. **For example**, if you are viewing information for a VOID or REFUND transaction, this column will display the initial transaction type. Clicking on it will take you to the order view page.
* The *Type* and *State* columns will reflect the latest update for each transaction record.
* The highlighted section of the *History* tab indicates which is the selected transaction. Each history event includes a transaction UUID. Clicking on this UUID will redirect you to the transaction page, displaying the result of that specific transaction.<br>

  <div data-with-frame="true"><figure><img src="https://verifone.cloud/sites/default/files/inline-images/6_31.JPG" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
If the search criteria is too broad, a banner above the search results will indicate that the data may take longer to load.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.verifone.com/verifone-central-getting-started/verifone-central/commerce/reporting/orders-transactions-reports.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
