Transaction Types and Statuses

Verifone Central enables you to oversee shopper and merchant activities through a set of transactions. Each action taken during the transaction flow of the purchase is denoted by a transaction type. A transaction status is the current stage of a transaction during the transaction flow.

Transaction types

The following table describes the different types of transactions:

Transaction Type
Description

AUTHORISATION

A transaction that verifies payment details and reserves the funds to be captured later. The amount transacted in the authorization cannot be adjusted. This transaction type is also referred to as final authorization to distinguish it from pre-authorization.

CANCEL

A technical reversal transaction that is triggered due to a technical issue or timeout. The goal of this transaction is to ensure the cardholder does not get charged given that the current state of the transaction is unknown.

CAPTURE

A transaction that specifies the amount that will be transferred after the settlement is completed.

CARD VERIFICATION

An authorization transaction with a zero amount that checks if the customer's card is valid. This transaction does not put any funds on hold.

EXTEND

A transaction which enables the expiry date for a pre-authorization to be extended. The pre-authorization can be captured at a later date.

LOAD

Adding funds to a stored value card, available for load, reload, top-up and deposit operations.

PREAUTH

A pre-authorization transaction is like an authorization, with the difference that the final transaction amount can be adjusted.

REDEMPTION ORDER

A transaction which enables users to use their redemption point and is not considered a financial transaction. This operation is only supported for Amex Pay with Points.

PREAUTH_INCREMENT

The pre-authorized amount has been increased. (POS only)

PREAUTH_COMPLETION

The capture of funds for pre-authorization has been completed. (POS only).

REAUTHORISATION

A reauthorization of a previous pre-authorization. This can made be for a new amount but is typically used to extend the expiry date of a Visa pre-authorization if it is about to expire.

REFUND

A single step transaction which results in a credit amount to the cardholder. Two types of refunds are supported: matched and un-matched. For more information on the types of refunds, check

SALE

A single step transaction that is automatically captured. It combines authorization and capture transactions and is called a "purchase" transaction.

VOID

A merchant triggered cancellation or partial cancellation of a transaction. Depending on the acquirer/settlement model, this could result in an online transaction or in removing a transaction from a settlement file before submitting it for settlement.

Transaction Types and Statuses

The following table details the most used stages of transaction types used in Verifone Central:

Transaction Type
Transaction Status
Description

AUTHORISATION

APPROVED

The transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.

AUTHORISATION

AUTHORISED

The transaction has been authorized by the acquirer.

AUTHORISATION

DECLINED

The transaction has been declined by the acquirer.

AUTHORISATION

EXCEPTION

The authorization transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:

  • Server issues

  • Checkout time-out

  • Other technical issues

AUTHORISATION

FAILED

The authorization transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

AUTHORISATION

INITIATED

The authorization has been requested by the shopper. Only available for APMs.

CANCEL

APPROVED

The cancelation of the transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.

CANCEL

AUTHORISED

The cancelation of the transaction has been approved by the acquirer.

CANCEL

CANCELLED

The cancellation of the transaction has been declined by the initiator.

CANCEL

DECLINED

The cancellation of the transaction has been declined by the acquirer.

CANCEL

FAILED

The cancel transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

CAPTURE

AUTHORISED

The capture of the transaction amount has been approved by the acquirer.

CAPTURE

DECLINED

The capture of the transaction amount has been declined by the acquirer.

CAPTURE

FAILED

The capture of the transaction amount has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

CAPTURE

SETTLED

The capture of the transaction amount has been successfully processed for settlement. As soon as settlement is completed, the funds will be transferred.

CAPTURE

SETTLEMENT_FAILED

The settlement for the capture transaction has not been successful.

CARD_VERIFICATION

AUTHORISED

The validity of the customer’s card has been successfully verified by the acquirer.

CARD_VERIFICATION

DECLINED

The card verification transaction has been rejected by the acquirer.

CARD_VERIFICATION

FAILED

The card verification transaction has been rejected due to an error that occurred during the transaction processing.

EXTEND

AUTHORISED

The pre-authorization expiry date has been extended.

EXTEND

FAILED

The pre-authorization expiry date could not be extended.

LOAD

AUTHORISED

The LOAD transaction has been approved by the acquirer.

LOAD

DECLINED

The LOAD transaction has been rejected due to an error that occurred during processing.

LOAD

FAILED

The load transaction has been rejected due to an error that occurred during the transaction processing.

PREAUTH

AUTHORISED

The pre-authorization has been accepted by the acquirer

PREAUTH

DECLINED

The transaction has been declined by the acquirer in the pre-authorization phase.

PREAUTH

FAILED

The preauthorization transaction has been rejected due to an error that occurred during the transaction processing.

PREAUTH_INCREMENT

AUTHORISED

The pre-authorized amount has been increased. (POS only)

REAUTHORISATION

AUTHORISED

The transaction has been re-authorized by the acquirer. (POS only)

REDEMPTION ORDER

AUTHORISED

The redemption order has been authorized.

REDEMPTION ORDER

FAILED

The redemption order has not been authorized.

REFUND

APPROVED

The refund request has been approved. The APPROVED transaction status is the same as the AUTHORIZED transaction status, the former being applied specifically to transactions using PayPal.

REFUND

AUTHORISED

The refund has been authorized by the acquirer.

REFUND

COMPLETED

The refund transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies.

REFUND

DECLINED

The refund request has been declined by the acquirer.

REFUND

FAILED

The refund transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

REFUND

SETTLED

The refund request has been successfully processed for settlement. As soon as the settlement is finalized the funds will be transferred.

REFUND

SETTLEMENT_FAILED

The settlement for the refund transaction has not been successful.

SALE

APPROVED

The sale transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.

SALE

AUTHORISED

The sale transaction has been authorized by the acquirer.

SALE

CANCELLED

The sale transaction has been declined by the initiator. Only used for APMs.

SALE

COMPLETED

The sale transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies.

SALE

DECLINED

The sale transaction has been declined by the acquirer

SALE

EXCEPTION

The sale transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:

  • Server issues

  • Checkout time-out

  • Other technical issues

SALE

FAILED

The sale transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

SALE

INITIATED

The sale transaction has been requested by the shopper. Only available to APMs.

SALE

SETTLED

The sale transaction has been successfully captured for settlement. As soon as the settlement is finalized the funds will be transferred.

SALE

SETTLEMENT_FAILED

The settlement for the sale transaction has not been successful.

VOID

AUTHORISED

The void of the transaction has been authorized.

VOID

DECLINED

The void of the transaction has been declined by the acquirer

VOID

FAILED

The void of the transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.

Last updated

Was this helpful?