Transaction Types and Statuses
Verifone Central enables you to oversee shopper and merchant activities through a set of transactions. Each action taken during the transaction flow of the purchase is denoted by a transaction type. A transaction status is the current stage of a transaction during the transaction flow.
Transaction types
The following table describes the different types of transactions:
AUTHORISATION
A transaction that verifies payment details and reserves the funds to be captured later. The amount transacted in the authorization cannot be adjusted. This transaction type is also referred to as final authorization to distinguish it from pre-authorization.
CANCEL
A technical reversal transaction that is triggered due to a technical issue or timeout. The goal of this transaction is to ensure the cardholder does not get charged given that the current state of the transaction is unknown.
CAPTURE
A transaction that specifies the amount that will be transferred after the settlement is completed.
CARD VERIFICATION
An authorization transaction with a zero amount that checks if the customer's card is valid. This transaction does not put any funds on hold.
EXTEND
A transaction which enables the expiry date for a pre-authorization to be extended. The pre-authorization can be captured at a later date.
LOAD
Adding funds to a stored value card, available for load, reload, top-up and deposit operations.
PREAUTH
A pre-authorization transaction is like an authorization, with the difference that the final transaction amount can be adjusted.
REDEMPTION ORDER
A transaction which enables users to use their redemption point and is not considered a financial transaction. This operation is only supported for Amex Pay with Points.
PREAUTH_INCREMENT
The pre-authorized amount has been increased. (POS only)
PREAUTH_COMPLETION
The capture of funds for pre-authorization has been completed. (POS only).
REAUTHORISATION
A reauthorization of a previous pre-authorization. This can made be for a new amount but is typically used to extend the expiry date of a Visa pre-authorization if it is about to expire.
REFUND
A single step transaction which results in a credit amount to the cardholder. Two types of refunds are supported: matched and un-matched. For more information on the types of refunds, check
SALE
A single step transaction that is automatically captured. It combines authorization and capture transactions and is called a "purchase" transaction.
VOID
A merchant triggered cancellation or partial cancellation of a transaction. Depending on the acquirer/settlement model, this could result in an online transaction or in removing a transaction from a settlement file before submitting it for settlement.
Transaction Types and Statuses
The following table details the most used stages of transaction types used in Verifone Central:
AUTHORISATION
APPROVED
The transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.
AUTHORISATION
AUTHORISED
The transaction has been authorized by the acquirer.
AUTHORISATION
DECLINED
The transaction has been declined by the acquirer.
AUTHORISATION
EXCEPTION
The authorization transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:
Server issues
Checkout time-out
Other technical issues
AUTHORISATION
FAILED
The authorization transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
AUTHORISATION
INITIATED
The authorization has been requested by the shopper. Only available for APMs.
CANCEL
APPROVED
The cancelation of the transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.
CANCEL
AUTHORISED
The cancelation of the transaction has been approved by the acquirer.
CANCEL
CANCELLED
The cancellation of the transaction has been declined by the initiator.
CANCEL
DECLINED
The cancellation of the transaction has been declined by the acquirer.
CANCEL
FAILED
The cancel transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
CAPTURE
AUTHORISED
The capture of the transaction amount has been approved by the acquirer.
CAPTURE
DECLINED
The capture of the transaction amount has been declined by the acquirer.
CAPTURE
FAILED
The capture of the transaction amount has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
CAPTURE
SETTLED
The capture of the transaction amount has been successfully processed for settlement. As soon as settlement is completed, the funds will be transferred.
CAPTURE
SETTLEMENT_FAILED
The settlement for the capture transaction has not been successful.
CARD_VERIFICATION
AUTHORISED
The validity of the customer’s card has been successfully verified by the acquirer.
CARD_VERIFICATION
DECLINED
The card verification transaction has been rejected by the acquirer.
CARD_VERIFICATION
FAILED
The card verification transaction has been rejected due to an error that occurred during the transaction processing.
EXTEND
AUTHORISED
The pre-authorization expiry date has been extended.
EXTEND
FAILED
The pre-authorization expiry date could not be extended.
LOAD
AUTHORISED
The LOAD transaction has been approved by the acquirer.
LOAD
DECLINED
The LOAD transaction has been rejected due to an error that occurred during processing.
LOAD
FAILED
The load transaction has been rejected due to an error that occurred during the transaction processing.
PREAUTH
AUTHORISED
The pre-authorization has been accepted by the acquirer
PREAUTH
DECLINED
The transaction has been declined by the acquirer in the pre-authorization phase.
PREAUTH
FAILED
The preauthorization transaction has been rejected due to an error that occurred during the transaction processing.
PREAUTH_INCREMENT
AUTHORISED
The pre-authorized amount has been increased. (POS only)
REAUTHORISATION
AUTHORISED
The transaction has been re-authorized by the acquirer. (POS only)
REDEMPTION ORDER
AUTHORISED
The redemption order has been authorized.
REDEMPTION ORDER
FAILED
The redemption order has not been authorized.
REFUND
APPROVED
The refund request has been approved. The APPROVED transaction status is the same as the AUTHORIZED transaction status, the former being applied specifically to transactions using PayPal.
REFUND
AUTHORISED
The refund has been authorized by the acquirer.
REFUND
COMPLETED
The refund transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies.
REFUND
DECLINED
The refund request has been declined by the acquirer.
REFUND
FAILED
The refund transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
REFUND
SETTLED
The refund request has been successfully processed for settlement. As soon as the settlement is finalized the funds will be transferred.
REFUND
SETTLEMENT_FAILED
The settlement for the refund transaction has not been successful.
SALE
APPROVED
The sale transaction has been approved by the acquirer. The APPROVED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using PayPal.
SALE
AUTHORISED
The sale transaction has been authorized by the acquirer.
SALE
CANCELLED
The sale transaction has been declined by the initiator. Only used for APMs.
SALE
COMPLETED
The sale transaction has been completed. The COMPLETED transaction status is the same as the AUTHORISED transaction status, the former being applied specifically to transactions using crytopcurrencies.
SALE
DECLINED
The sale transaction has been declined by the acquirer
SALE
EXCEPTION
The sale transaction has not been approved due to a technical or operational error that occurred during the authorization process. This is only available to APMs. The authorization may fail due to:
Server issues
Checkout time-out
Other technical issues
SALE
FAILED
The sale transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
SALE
INITIATED
The sale transaction has been requested by the shopper. Only available to APMs.
SALE
SETTLED
The sale transaction has been successfully captured for settlement. As soon as the settlement is finalized the funds will be transferred.
SALE
SETTLEMENT_FAILED
The settlement for the sale transaction has not been successful.
VOID
AUTHORISED
The void of the transaction has been authorized.
VOID
DECLINED
The void of the transaction has been declined by the acquirer
VOID
FAILED
The void of the transaction has been rejected due to an error that occurred during the transaction processing. For APMs, the errors relate to user authorization details.
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