FAQ

How long does Verifone Central keep a user logged in without activity?

Users are logged out automatically after 30 minutes of inactivity.

How many users can a Merchant Admin add?

There is no limit on the number of users a Merchant Admin can add.

What transaction data is available in Verifone Central?

The Transactions dashboard shows in-store payment-card transactions, including cancelled and declined transactions.

Transactions with communication errors may not appear. Offline transactions appear after the terminal reconnects.

How far back does the transaction history go?

Transaction history starts when the merchant is onboarded. It is available for up to 18 months.

How do I change the date and time format in Verifone Central?

Your browser settings control the date and time format in Verifone Central. Update your browser settings or contact your IT support.