> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-getting-started/verifone-central/help-and-support.md).

# Help & Support

Use the contact for your country, product, or service. Include your organization name and a clear description of the issue.

{% hint style="info" %}
For account access, start with [Account security](/verifone-central-getting-started/verifone-central/account-management/account-security.md). For common product questions, see the [FAQ](/verifone-central-getting-started/verifone-central/faq.md).
{% endhint %}

| Country                            | Contact details                                                    |
| ---------------------------------- | ------------------------------------------------------------------ |
| Australia                          | [support.eftpos.co.nz](https://support.eftpos.co.nz)               |
| Denmark – Intercard Acquiring      | <denmark.helpdesk@verifone.com>                                    |
| Denmark – Sales Connector & Legacy | <support@verifone.dk>                                              |
| Estonia                            | <abi@verifone.com>                                                 |
| Finland – Intercard Acquiring      | <fin.helpdesk@verifone.com>                                        |
| Finland – Legacy                   | <asiakaspalvelu@verifone.fi>                                       |
| France – Intercard Acquiring       | <fra.helpdesk@verifone.com>                                        |
| Germany                            | <support.vp@verifone.com>                                          |
| Global Ecommerce                   | <ecommsupport@verifone.com>                                        |
| Iceland                            | <verifone@verifone.is>                                             |
| Israel                             | <i.vipsupport@smokestack.verifone.com>                             |
| Latvia                             | <palidziba@verifone.com>                                           |
| Lithuania                          | <pagalba@verifone.com>                                             |
| New Zealand                        | [support.eftpos.co.nz/portal](https://support.eftpos.co.nz/portal) |
| Norway – Intercard Acquiring       | <nor.helpdesk@verifone.com>                                        |
| Norway – Sales Connector & Legacy  | <support@verifone.no>                                              |
| Poland                             | <coa.pl@verifone.com>                                              |
| Portugal                           | <lis.avariastpaCWL@verifone.com>                                   |
| Sweden – Intercard Acquiring       | <swe.helpdesk@verifone.com>                                        |
| Sweden – Sales Connector & Legacy  | <support@verifone.se>                                              |
| Turkey                             | <destek@verifone.com>                                              |
| UK & Ireland – Intercard Acquiring | <uk.support@verifone.com>                                          |
| UK & Ireland – Ocius and Ecommerce | <uk.helpdesk@verifone.com>                                         |
| United States                      | [support.verifone.com](https://support.verifone.com)               |


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.verifone.com/verifone-central-getting-started/verifone-central/help-and-support.md?ask=<question>&goal=<user_goal>
```

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