> For the complete documentation index, see [llms.txt](https://docs.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.verifone.com/verifone-central-getting-started/verifone-central/verifone-central-device-manager/asset-tracking/active-lifecycle.md).

# Active Lifecycle

Review one device's progress through the asset tracking stages.

Use **Active Lifecycle** to review one device's progress through the asset tracking stages.

Use it when you need a quick stage-by-stage view from shipment through deployment.

### Before you start

Confirm that:

* you can already open the target device record or chain of custody report
* you know which device you need to review
* you need custody-stage progress rather than broader device health data

### Open Active Lifecycle

{% stepper %}
{% step %}

### 1. Open it from **View Devices**

Go to **Device Management** → **Devices** → **View Devices**.

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FljLkeM0blpPbsDaMkHr9%2FPicture175.png?alt=media&amp;token=c1db07fb-9941-4cb2-bff4-fa054635a632" alt=""><figcaption></figcaption></figure></div>

Select the device you want to review.

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FTZueoJrZgv00nTWDfqXQ%2FPicture176.png?alt=media&amp;token=3f8827dc-a44a-4eb3-86ab-b0c9657077d7" alt=""><figcaption></figcaption></figure></div>

Open **Device Details**, then open **Active Lifecycle** or **Full Tracking Report**.

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FYNRaaiXAu8so62H4vWlm%2FPicture177.png?alt=media&amp;token=db5e0eff-e812-4df6-8ad2-bd3da0dbc397" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### 2. Open it from **Chain of Custody**

Go to **Device Management** → **Reports** → **Device Management** → **Chain of Custody**, open the device, then open **Active Lifecycle**.

{% hint style="info" %}
You can also reach **Device Details** from **Device Management** → **Devices** → **View Devices**.
{% endhint %}

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FxKZLyJBB5SxwQ9mcT1Or%2FPicture178.png?alt=media&amp;token=2ae6761a-57d0-4c6e-985e-8d4e13c28763" alt=""><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}

### Interpret the lifecycle stages

Use the stage view to confirm where the device sits in the custody flow.

{% hint style="info" %}
A green check marks a completed stage. A pink circle marks a stage still in progress.
{% endhint %}

Review this page when you need to confirm:

* whether the device advanced to the expected custody stage
* whether the shipment or deployment path is still in progress
* whether you need to open the full tracking record for more detail

### Resolve lifecycle mismatches

Compare the displayed stage with the device's physical state and the latest custody record.

Open the full tracking report when the stage is unexpected or incomplete.

Update custody only after you confirm the device identity and observed event.

### Open the full tracking report

Use the full tracking report when the stage view alone is not enough.

Go to **Device Management** → **Reports** → **Device Details** → **Full Tracking Report**.

<div data-with-frame="true"><figure><img src="https://1786380399-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdzivQyj8aHN5Kvmx8apX%2Fuploads%2FxExZuL8SGAh2XB2N3I5V%2FPicture179.png?alt=media&amp;token=b8ef3d5a-2c56-46a8-a439-07b95bbae557" alt=""><figcaption></figcaption></figure></div>

### Verify the result

After you review **Active Lifecycle**, confirm that:

* the device is at the expected stage
* completed and in-progress states make sense for the physical device
* the next action is clear: continue tracking, update custody, or move to deployment or registration
* an unexpected stage has supporting evidence or a recorded follow-up action

### Result

You can use **Active Lifecycle** to confirm one device's progress through the asset tracking workflow.

### Next steps

* [Chain of custody](https://verifone.gitbook.io/us-core-help-center/verifone-central/verifone-central/asset-tracking/chain-of-custody) — review the full custody workflow
* [Updating the File Chain of Custody](https://verifone.gitbook.io/us-core-help-center/verifone-central/verifone-central/asset-tracking/updating-the-file-chain-of-custody) — record a custody update
* [Active lifecycle and key indicators](https://verifone.gitbook.io/us-core-help-center/verifone-central/verifone-central/devices/active-lifecycle-and-key-indicators) — review broader device health and history


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.verifone.com/verifone-central-getting-started/verifone-central/verifone-central-device-manager/asset-tracking/active-lifecycle.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
