For the complete documentation index, see llms.txt. This page is also available as Markdown.

Alert administration

Manage alert subscriptions and control how alert rules behave.

Use Alert administration to manage alert subscriptions and configuration.

When to use this page

Use this page when you need to change who receives alerts or how alert rules behave.

Use it after you identify unwanted noise, missing alerts, or alert thresholds that need adjustment.

Before you start

Confirm that you know:

  • whether you need to change subscriptions or rule behavior

  • which alert types need the update

  • whether the change should affect delivery, severity, or threshold handling

Choose the correct change

  • Change subscriptions when the recipient or delivery preference is wrong.

  • Change configuration when the alert's severity, threshold, or behavior is wrong.

Subscription changes do not change alert rules. Configuration changes do not add recipients.

Manage subscriptions

  1. Go to Verifone Central → Administration → Alerts → Manage Subscription.

Use this page to choose which alerts you want to receive.

  1. Select the subscriptions you need.

  2. Save the changes.

Manage alert configuration

  1. Go to Verifone Central → Administration → Alerts → Manage Configuration.

Use this page to configure:

  • severity

  • status

  • threshold

  • automatic close

  • always generate new alert

  1. Update the required alert settings.

  2. Save the configuration.

Review the impact

Before you save, confirm the alert type and intended outcome. For configuration changes, record the current setting and the new setting.

After saving, review future alert behavior before making another adjustment. Avoid changing several rule settings at once when investigating alert noise.

Verify the result

After you save the changes, confirm that:

  • the right subscriptions are enabled

  • the alert rule settings reflect the intended severity or threshold behavior

  • future alerts now follow the updated delivery or configuration path

Result

You can control who receives alerts and how alert rules behave, without confusing delivery changes with rule changes.

Next steps

Last updated

Was this helpful?