Add a root hierarchy

Add a new hierarchy at the top level of the organization tree.

Use Root Node to add a hierarchy directly under the root level.

Before you start

Prepare:

• the new hierarchy Name
• the new hierarchy Entity Type
• confirmation that the node belongs at the top level

Use this action only when the new hierarchy should not sit under an existing parent node.

Use a root node only for an independent top-level branch. Create a child node when the new hierarchy belongs within an existing branch.

Add a root hierarchy

1

1. Open Hierarchies

Go to Verifone Central → Device Management → Hierarchy/Group Management → Hierarchies.

2

2. Open the root node action

Select Actions → Update Hierarchy → Root Node.

3

3. Enter the new hierarchy details

Enter the required values for the new top-level node.

4

4. Save the new node

Save the hierarchy and return to the tree.

Required values

New root hierarchies require at least:

• Name
• Entity Type

Use a name that clearly distinguishes the root node from existing branches.

Verify the result

After you save, confirm that:

• the new node appears at the root level
• the name and entity type are correct
• the new hierarchy is ready for child nodes, users, or device placement

Do not create child nodes or assign devices until the top-level placement is correct.

Common checks

If the node appears in the wrong place, check these first:

• the new hierarchy should have been added as a child node instead
• the entered values do not clearly identify the new top-level branch
• the action was opened from the wrong path

Result

The new hierarchy is added at the root level and is ready for child nodes or assignment work.

Next steps

• Add a child hierarchy — build the next level under the new root
• Edit a hierarchy — update the node details if needed