Sign in
Sign in to open Device Management and access the correct device estate.
Before you sign in
Make sure you have:
valid Device Management credentials
access to the customer or estate you need to manage
the account assigned to your required role and scope
Stop here if you do not know the customer or estate context. Confirm it with your administrator before signing in.
Sign in
Verify your access
The Dashboard opens after a successful sign-in.
Check that the displayed customer or estate matches your intended scope. Then confirm that the action you need is available.
Do not manage devices or schedule rollouts in an unexpected customer or estate. Sign out and use the correct account instead.
If sign-in fails
Use the message shown on the sign-in page to choose the next action:
Credentials rejected — re-enter your username and password. Check that you are using the intended account.
Access unavailable — confirm that your account has Device Management access for the needed customer or estate.
Access is still blocked — contact your administrator. Share the account used, the customer or estate needed, and the displayed message.
Result
You are ready to work when the Dashboard opens, the context is correct, and your required actions are available.
Next steps
Dashboard — review KPIs, charts, and estate status
View devices — search for devices and manage device actions
Alerts and notifications — review operational events and follow-up items
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