Audit log
Filter and review chronological activity records in Device Management.
Use Audit log to review chronological activity records in Device Management.
Use it when you need to investigate:
who performed an action
when an event happened
which organization or event type is involved
Before you start
Confirm that you know:
the approximate time range of the activity
the organization, user, or event type you want to filter
whether you need one event or a broader activity pattern
Open Audit log
Go to Verifone Central → Device Management → Reports → Audit Log.

Filter the results
Use these filters to narrow the result set.
Apply the least-specific filter first. Add filters until the results answer your question.
Use this order:
Set Interval to the investigation window.
Add Organization ID when the activity belongs to one organization.
Add Search for user or Event Type to isolate the event.
Interval
Use Interval to limit the audit view to the time window you want.

Organization ID
Enter Organization ID when the audit search should only show events for one organization.

Search for user
Use Search for user when you need events tied to one user.

Event Type
Use Event Type when you need only one class of activity.

Review the output
After you apply filters, confirm that:
the date range matches the investigation window
the organization and user scope are correct
the listed events match the event type you expected
If the result set is too broad, add another filter.
If the result set is empty, widen the interval or recheck the filter values.
Preserve investigation context
Record the interval and filter values before sharing findings. This lets another reviewer reproduce the result set.
Do not draw conclusions from an event without confirming its organization, user, and event type.
Result
You can narrow the audit history to a reproducible set of relevant events.
Next steps
Reports — return to the reports overview
Device management — switch to device-focused reports
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