For the complete documentation index, see llms.txt. This page is also available as Markdown.

Chain of Custody report

Review custody history, filter results, and run export or import actions.

Use Chain of Custody report to review custody history for tracked devices.

Use it when you need to:

  • review location and custodian history

  • search for specific custody records

  • export custody data

  • bulk update custody values with an import file

Before you start

Confirm that you know:

  • which devices or custody records you need to review

  • whether you need to export data or upload a merge file

  • whether the expected result is a review task or a bulk update task

Open the report

1

1. Open the report

Go to Verifone Central → Device Management → Reports → Chain of Custody.

2

2. Review the records

Scan the visible custody list and confirm you are on the correct report.

3

3. Narrow the result set

Use the available filters to focus on the custody records you need.

Use this report to

  • view shipped device records

  • search for specific devices

  • export report data

  • import merged updates

Choose a safe workflow

Use review when you need to inspect history or investigate one device.

Use export when you need a shareable snapshot of the current result set.

Use import only when a reviewed template contains the intended bulk changes.

What the report shows

Common output fields include:

  • event date

  • serial number

  • tamper evident label serial number

  • role

  • custodian

  • location

  • address

  • status

Use these fields to trace where the device moved and who last handled it.

Prepare a bulk update

  1. Filter the report to the intended records.

  2. Export the filtered data as your pre-change reference.

  3. Review each changed value in the template.

  4. Import the file and recheck the affected records.

Stop if the report scope or template rows do not match.

Verify the result

After you review or filter the report, confirm that:

  • the visible records match the devices or custody events you expected

  • the result set is narrow enough before export

  • the report is the correct source before you prepare an import update

  • each imported record shows the intended custody values

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