Add a tenant
Create a new tenant record and verify it appears in the correct customer context.
Create a new tenant record in Device Management.
Before you start
Confirm that:
your role allows you to add tenants
you are working in the correct estate or customer context
you have the tenant details ready for setup
Prepare these details when available:
tenant name
customer or reseller context
any setup values tied to devices or users that will belong to the tenant
Search the tenant list for the intended name before creating a record. Stop if the tenant already exists or a similarly named record needs review.
Add a tenant
What to check before saving
Confirm that:
the tenant name is correct
the tenant belongs to the expected customer or reseller context
the configuration matches the users or devices you plan to manage under this tenant
Record the tenant name and customer or reseller context in the setup handoff. This lets the next operator verify the correct record before adding devices or users.
Verify the result
After you save the tenant, confirm that:
the new tenant appears in the tenant list
the tenant name is correct
the tenant opens in the expected customer context
the record is ready for later review or editing
Common follow-up checks
Use these checks if the result is not what you expected:
the tenant does not appear — confirm you saved the record in the correct customer context
the details look wrong — open the tenant and review the saved values
you need to continue setup — open the tenant and make the required edits
a similar tenant already exists — stop and resolve the duplicate before further setup
Result
The tenant is added and becomes available in the tenant list.
Next steps
View a tenant — review the new tenant record
Edit a tenant — update the tenant if setup needs changes
Delete a tenant — remove the tenant if it was created in error
Tenants — return to the tenant workflow
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