Delete a tenant

Remove a tenant after you confirm the tenant is no longer needed.

Remove a tenant record.

Before you start

Confirm that:

• your role allows you to delete tenants
• you selected the correct tenant
• the tenant is no longer needed
• you understand the impact of removing the tenant from ongoing management

Before deleting, identify any devices, users, or workflows that still rely on the tenant. Stop if an active operational process needs the record.

Delete a tenant

1

1. Open the tenant list

Go to Verifone Central → Device Management → Tenants.

2

2. Select the tenant

Open or highlight the tenant you want to remove.

3

3. Choose the delete action

Select the delete action for the tenant.

Click the delete icon for the selected tenant.

Confirm the action by selecting Yes.

Delete a tenant only after you confirm it is the correct record and no longer needed for ongoing management.

What to review before you confirm

Check these points before deletion:

• the tenant name matches the record you intend to remove
• the tenant is not needed for active operational work
• you do not need to keep the tenant for later review or editing

Capture the tenant name and customer or reseller context before confirming. This creates a clear deletion record for follow-up review.

Verify the result

After you confirm deletion, check that:

• the tenant no longer appears in the tenant list
• the deleted record is no longer available for editing
• no further tenant cleanup is required
• remaining tenants still match the expected customer or reseller scope

Common follow-up checks

Use these checks if the result is not what you expected:

• the tenant is still visible — refresh the list and confirm the action completed
• you are unsure whether the right tenant was removed — compare the remaining tenant list with the expected records
• the tenant should not have been deleted — review your tenant governance process before further cleanup
• an active workflow needs the tenant — stop related changes and escalate through your tenant governance process

Result

The selected tenant is deleted.

Next steps

• View a tenant — review the remaining tenant list
• Add a tenant — create a replacement tenant if needed
• Edit a tenant — update another tenant record
• Tenants — return to the tenant workflow