Edit a tenant

Update tenant details and confirm the changes saved in the correct scope.

Update an existing tenant record.

Before you start

Confirm that:

• your role allows you to edit tenants
• you know which tenant needs to be updated
• you understand the impact of the change on tenant access or setup

Prepare these details when available:

• the tenant name or identifying details
• the values you need to change
• the expected customer or reseller context

Document the current values and intended values before editing. This makes the scope and impact of the change clear during review.

Edit a tenant

1

1. Open the tenant list

Go to Verifone Central → Device Management → Tenants.

2

2. Select the tenant

Open the tenant you want to update.

3

3. Review the current details

Confirm that you selected the correct tenant and review the existing values.

4

4. Update the tenant information

Edit the tenant details that need to change.

5

5. Save the changes

Save the updated tenant record.

Select the tenant to edit.

The tenant view can also display locked parameter templates and reference sets for the tenant.

What to review while editing

Use the tenant view to confirm:

• the current tenant details
• related configuration tied to the tenant
• whether locked parameter templates or reference sets apply to this tenant

Change only the fields required for the task. Stop if the tenant is not in the expected customer or reseller context.

Verify the result

After you save the changes, confirm that:

• the updated values appear on the tenant record
• the tenant is still in the correct customer or reseller scope
• any related configuration still matches the intended setup
• the saved values match the documented intended values

Common follow-up checks

Use these checks if the result is not what you expected:

• the wrong tenant was opened — return to the list and confirm the tenant identity before editing again
• the update does not look correct — compare the saved values with the intended configuration
• the tenant needs broader review — open the related tenant details and verify the full setup
• related configuration changed unexpectedly — stop further edits and review the tenant setup

Result

The tenant details are updated and saved.

Next steps

• View a tenant — review the saved tenant details
• Add a tenant — create another tenant if needed
• Delete a tenant — remove the tenant if it should no longer exist
• Tenants — return to the tenant workflow